Ports on the rear often work more reliably. Connect the USB-eLicenser to a different USB port.In case the thorough reinstallation didn't solve the problem, please follow these instructions: Apply the 'Maintenance & Online Synchronization' by clicking on 'Perform Maintenance Tasks' (or click on the 'Maintenance' button if not shown).Start the eLicenser Control Center (Applications/Programs).

Windows: Wait for the driver to be installed.Only after the installation of the eLicenser Control Center has been completed, re-connect the USB-eLicenser.Install the latest eLicenser Control Center.▸ Mac: The eLicenser Control Center installer contains an uninstaller, too. ▸ Windows: Control Panel > Programs and Features/Apps and Features Uninstall the eLicenser Control Center.If the USB-eLicenser still is not recognized or in case the installation fails, please reinstall the eLicenser Control Center thoroughly, following these steps: Reinstalling the eLicenser Control Center The latest version for your operating system is available here.Īfter the installation has been completed, open the eLicenser Control Center and apply the 'Maintenance & Online Synchronization' by clicking on 'Perform Maintenance Tasks' (or click on the 'Maintenance' button if not shown). Most USB-eLicenser issues can be solved by installing the latest eLicenser Control Center, which also contains a USB-eLicenser driver update.

In this article, you learn what to do if an USB-eLicenser is not recognized/displayed by the system or the eLicenser Control Center or if a license seem to be missing on the USB-eLicenser. The following information is not relevant for you. If your software uses Steinberg Licensing introduced in January 2022, This article refers to eLicenser-based license management.

Windows 8 serial number not working